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Privacy Policy

Total Movement

Last updated: 23 September 2026

1. Introduction

Total Movement ("we", "us", or "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, or use our marketing services.

We are a marketing company registered in England and Wales.

Company details:

  • Company name: Total Movement

  • Company number: 15633714

  • Registered office: 20 Wenlock Road, London, England, N1 7GU

For the purposes of applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Total Movement is the data controller responsible for your personal data, except where we process data on behalf of a client under their instructions.

2. Information We Collect

We may collect and process the following types of personal information:

Information you provide to us

When you contact us, request information, enquire about our services or engage us, we may collect:

  • Your name

  • Email address

  • Telephone number

  • Company name and job title

  • Business address

  • Details of your enquiry or requirements

  • Any other information you voluntarily provide

Information collected automatically

When you visit our website, we may automatically collect certain technical information, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Website pages visited

  • Referring website

  • General website usage information

This information may be collected through cookies and similar technologies, as explained in our Cookie Policy.

3. How We Use Your Information

We may use your personal information for the following purposes:

  1. To respond to enquiries and requests.

  2. To provide, manage and improve our marketing services.

  3. To communicate with you about our services and business activities.

  4. To prepare proposals, quotations and contracts.

  5. To manage our business relationship with you.

  6. To process payments and maintain business records.

  7. To send marketing communications where permitted by law.

  8. To analyse website usage and improve our website and services.

  9. To comply with legal and regulatory obligations.

  10. To protect our business, website and users against fraud, misuse and security threats.

We will only use your personal information where we have a lawful basis to do so.

4. Lawful Basis for Processing

Depending on the circumstances, we may rely on one or more of the following lawful bases:

Consent

Where you have given us clear permission to process your personal information for a specific purpose, such as receiving certain marketing communications.

Contract

Where processing is necessary to enter into or perform a contract with you.

Legitimate Interests

Where processing is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.

These interests may include managing client relationships, promoting our services appropriately, maintaining business operations and improving our website.

Legal Obligation

Where processing is necessary for us to comply with a legal or regulatory requirement.

You may withdraw consent at any time where we rely on consent as our lawful basis.

5. Marketing Communications

We may occasionally send you information about our services, updates, offers or other marketing communications where permitted by applicable law.

You can opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in our marketing emails; or

  • Contacting us using the details provided in this Privacy Policy.

We will respect your request to stop receiving direct marketing communications.

Where we process personal data for direct marketing purposes, you have the right to object at any time.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage and support marketing activities.

Cookies may be used for:

  • Essential website functionality

  • Website analytics

  • Performance monitoring

  • Marketing and advertising, where applicable

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You can manage your cookie preferences through our website's cookie settings, where available.

For further information, please refer to our Cookie Policy.

7. Sharing Your Personal Information

We may share your personal information with trusted third parties where necessary for the purposes described in this Privacy Policy.

These may include:

  • Website hosting and technology providers

  • Customer relationship management (CRM) platforms

  • Email marketing and communication providers

  • Analytics and advertising platforms

  • Payment service providers

  • Professional advisers, including accountants, lawyers and insurers

  • Government bodies, regulators or law enforcement agencies where legally required

We require service providers who process personal data on our behalf to handle that information appropriately and in accordance with applicable data protection laws.

We do not sell your personal information.

Where we act as a marketing service provider for a client, we may process personal data on that client's behalf. In such circumstances, the client may be the data controller, and their own privacy policy may apply.

8. International Data Transfers

Some of our service providers may process personal information outside the United Kingdom.

Where personal data is transferred internationally, we will take appropriate steps to ensure that the transfer is lawful and that your information receives an appropriate level of protection under applicable data protection legislation.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to satisfy legal, accounting, contractual or reporting requirements.

Retention periods may vary depending on:

  • The nature of the information

  • Our ongoing relationship with you

  • Legal and regulatory obligations

  • Whether a dispute or investigation requires us to retain the information

When personal information is no longer required, we will securely delete it or anonymise it where appropriate.

10. How We Protect Your Information

We take reasonable and appropriate technical and organisational measures to protect personal information against:

  • Unauthorised access

  • Accidental loss

  • Misuse

  • Alteration

  • Unauthorised disclosure

  • Destruction

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Your Data Protection Rights

Under applicable UK data protection law, you may have the right to:

  1. Request access to the personal information we hold about you.

  2. Request correction of inaccurate or incomplete information.

  3. Request deletion of your personal information in certain circumstances.

  4. Request restriction of processing in certain circumstances.

  5. Object to processing based on legitimate interests.

  6. Object to direct marketing at any time.

  7. Request transfer of your personal information in a structured, commonly used and machine-readable format, where applicable.

  8. Withdraw consent where we rely on consent to process your information.

To exercise any of these rights, please contact us using the details below.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

Website: https://ico.org.uk/make-a-complaint/

12. Third-Party Websites

Our website may contain links to third-party websites, platforms or services.

We are not responsible for the privacy practices, content or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

13. Children's Privacy

Our website and services are not generally directed at children under the age of 18.

We do not knowingly collect personal information from children for marketing purposes.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, legal requirements or data processing practices.

Any updates will be published on this page, with the revised "Last updated" date shown at the top.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Total Movement

20 Wenlock Road

London

England

N1 7GU

Company number: 15633714

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